The customer said that have not listened to your home brand how should you deal with

May 30, 2017 nwrziqha

if you recommend a product to the customer, but the customer’s response is: "your product is not very famous, I have never heard of." What do you do at this time? Admit that the goods are not famous, or laugh at the customer’s ignorance? Or design a different kind of rhetoric?


error response





The correct response to


language modest, less famous brand recognition



down, take the initiative to guide customer experience



> will compliment the customer, anti Gu

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